Terms & Conditions
Terms and condition of M+M Framing Ltd
This is a B2B site, all prices (including delivery charges) DO NOT include vat. The company reserves the right to amend prices at our discretion.
UK minimum order
£50.00 – excluding delivery charge
UK delivery charges
£7.95 – on orders between £75.00 and £149.99
Free – on orders of £150.00 and over
Deliveries to the Highlands and Islands of Scotland, Isle of Man and to Northern Ireland are subject to an additional charge. Please check with our office regarding this.
Order value discounts
5% – on orders £200.00 and over
10% – on orders £400.00 and over
15% – on orders £600.00 and over
(Only one discount can be applied to each order)
Account payment terms
Payment is strictly 30 days from invoice date unless otherwise agreed; non-payment may result in suspension of deliveries. Credit limit will be at the discretion of the company subject to trade references.
Damaged, shortages, and lost goods
If clearly your goods arrive in a poor condition please do not sign for them, refuse delivery and inform us straight away.
You must inform us within 3 days of receipt of goods as to shortages/damages, by phone or email. You may be asked to provide photos of the damaged items to help us see any product issues.
For any damages and/or shortages a credit/refund will be served. Replacements cannot be given, unless in extreme/certain circumstances and completely at our discretion.
Retention of title
Ownership of the goods does not pass to the customer until payment is made in full. Risk of the goods passes to the customer (purchaser) upon delivery.
Returns / refund policy
- This is a business to business (B2B) selling site and therefore are exempt from the Consumer Contracts (formerly Distance Selling) regulations.
- Unfortunately we cannot offer refunds except for faulty or damaged goods, please see above for details.
- This does not affect your statutory rights.